FAQ

Call us now on 086 111 2876 and ask us for a quote

We have recomended specifications for all of our equipment. If you are unsure of the exact size of any items do not hesitate to call! You should ideally mesaure your space to ensure the equipment will fit.

Give us a call or pop through an email. We will be more than happy to change your order however you see fit.

Inflatables are designed to have kids and even adults jumping and bouncing on them non-stop. Our expert team always sets up inflatbles with the utmost care and attention to detail. Every inflatble is tied down and all cables are neatly laid down. Blower motors are placed far from the action and marked. So yes they are safe as long as you and your children follow the provided rules for each item. Furthermore we do offer optional supervisors to help assist at your events and some of the larger scale items have compulsory supervision that will be on site to ensure safety at all times.

Unfortunatly mother nature does call down upon events. No one can control the weather and in the event of adverse weather conditions we will have to cancel any and all outdoor equipment. JK Productions does not claim any responsibilty for adverse weather conditons, including rain, high wind, dust, low visibility etc. It is your responsibility to ensure a contigincy plan and allow for the postponing of the event to another date.

JK Productions will not take any responsibilty whatsoever for any power issues that may occur with power that is not supplied by JK Productions.

All equipment rented by us has it’s own technical specifications. Most items require access to 1 or more 220V plug points; standard 3 point connections on most walls. Please ensure that there is a suitable electrical supply for all items booked. Please ensure that you understand the electrical requirements for all items and if you are unsure of the exact requirements please give us a call to assist you in power planning.

Most inflatables and carnival equipment have a rental period of 6 hours and most sound and tehnical equipment have a rental period of 4 hours. However all items are subject to a number of terms and condtions. It is best to check with us as to the exact amount time you will have with individual items.

All items and equipment are subject to availability, details and costing are subject to change without notice. Most bookings will be paind with a 50% deposit to ensure confirmation of the booking however depending on when you book (How close you book to the event) we may require payment in full. Once we have quoted you we will explain in full how we would like you to conduct payment. Some items require a refundable security deposit which will be retained until the goods are returned. Any damages and or loss will void your right to claim back the security deposit.

Please do not attempt to make a ‘homemade’ repair. We have a team who will repair the items in accordance to all safety guidlines once the item is returned. However the damages and losses to the item(s) in question will have to be at the expense of the client.

We do make deliveries and collections. Pricing for delivery and collections will be quoted depending on the exact location of the event. We deliver mainly to the greater johannesburg area. For out-of-town events costs will increase substantially due to additional fees; staff transport and fees, accomodation, meals and insurance. Standard delivery and collection fees will be charged during normal office hourse: 9:30AM to 4:30PM. Deliveries earlier or later than the afore mentioned times must be arranged with the office in advance and additional fees will be charged. Garen games must be collected and delivered at the expense of the client to our offices: 22 Devon Place Longmeadow Bussiness Park Modderfontein.

During the intial quote it is the responsibilty of the client to make us aware of any diffuclties we may experience when attempting to access the event. This is most important as many inflatables can weigh over 400KG and much of the technical and sound equipment can also weigh upwards of 100KG. It is imperative that we understand the access to the venue so we can make the necessary provisions.

NO! This is not everthing. We have an ever growing catalogue of items, products and services. We do try to add evrything to our website but it is not always possible. If there is something you would like that is not listed here please feel free to call us or drop us an email.

For our specialized items we will provide apropriate staff to manage an supervise those items for the entire duration of an event. However if an item does not mention staffing please ask as we would be happy to provide staffing that require. We do have dry/self items which are exclusive of all staffing and delivery and collection.

No you do not! While most events we do are held outdoors you are welcome to have an indoor event. We have had many inflatbles set up indoors on many occasions. However the biggest concern is space for the inflatables, especially height. Please check that your venue can accomodate the equipment first.

Most certainly. During our peak season August to April, we reccomend you book 3 – 5 weeks in advance of hiring single items. If you are planning a large event, eg School Function, we suggest that you book at least 4 – 6 months in advance. The earlier you book the better as we cannot garuentee availability if you do not book long in advance.

Yes we are a registered BEE level 2 company.